Showing posts with label luxury. Show all posts
Showing posts with label luxury. Show all posts

Monday, 12 August 2013

Can happiness be bought, and how much does it cost?


Finally. Sunny days have arrived. People everywhere are wearing less and smiling more. A bit of sunshine certainly does wonders for our happiness. But what does money do for our happiness levels? 

Does money make you happy?
Generally, the research shows that - above a certain level of income - having more money doesn’t make people any happier. Having more friends and better relationships does. But there is a link between financial health and mental wellbeing.
And a lack of money often causes unhappiness. 
So can we spend money in a way that will boost our happiness levels? 
It seems that we can, in these ways:
  •      Spend money on experiences rather than material goods and you’ll be smiling more. Happy times leave positive memory traces that we can call up when we’re feeling down; they also connect us to other people which is critical to our happiness. Just going outside for 20 minutes a day has been shown to boost positive mood.
  •      Spend money on other people and you’ll feel happier. Yes, even happier than if you spent it on yourself. Treating a friend to breakfast at a local brasserie and having a good chat will bring more joy than another pair of shoes. Being more socially involved has been shown to be worth up to £85,000 extra income. Or spend money on a stranger by paying it forward and see how good that feels.
  •      Spend money now that will bring future returns. Most people consume now and pay later. Pay now, consume later and life will seem a whole lot better, spiced up with the anticipation of the joy to come. The brain releases happy chemicals when we are anticipating happy times ahead so max out on lots of those. Even if you can't afford a holiday, just planning a break from work will make you feel happier.
  •        Spend on things you love now and again. If something is a special treat rather than part of the fabric of your life, you’ll feel happier if you indulge yourself occasionally. We all like a little luxury now and again.
  •             Spend money in ways that brings you more quality time. If your precious spare time is spent cleaning the house, spend money on a cleaner not on a better car. Big house, long commute? A shorter commute and smaller house could be the answer.Or just consider getting rid of your TV and instantly giving yourself more time.


COMING LATER THIS YEAR: In conjunction with Action for Happiness we at Do Something Different are launching a Do Happiness programme, an online programme to boost and spread happiness. Watch this space for more info!

Wednesday, 14 March 2012

The Psychology of...the Handbag!

'No, Alan, not like that, hook the handbag over your wrist and keep your palm turned upwards.'
Of all the directions I thought my career might take me, teaching Alan Titchmarsh to carry a handbag was not one I had imagined.
But I found myself doing just that recently, when recording a piece about handbags for the Alan Titchmarsh show (on ITV today, 3pm). 
Alan was such a good sport and minced onto the set carrying a gorgeous little snakeskin number, one of many designer and vintage handbags featured whose extortionate prices raised a few 'ooohs' from the studio audience.


We live in a time when the handbag has become the ultimate statement piece for women. And even in these days of austerity many women seem reluctant to ditch the designer bag. In fact for many, a touch of regulated self-indulgence feels more necessary than ever.
Why? 
Here are a few of my theories. Or what I call my 'handbagology':

Status symbols
“I loved all the admiring glances I got from my friends when I walked in with it.”
It used to be men who advertised their status,  with the flash car or expensive watch. Now women are earning more and competing at the top they too are signalling their status to others. They choose a bag  - usually a huge in-your-face tote - that says, I’m successful, I’m expensive, I’m chic. Many women at the top assess their own and other women’s status by the handbags they use.
Rule No 1: Your bag shouldn't weight more than you do.
Compensatory consumption
My research has shown that women spend more when depressed, believing a purchase will cheer them up. They might get a brain ‘buzz’ from buying it, but it may be short-lived and will not eliminate the cause of their negative emotions. Ironically, the harder the times the more women will seek solace in this way. And probably the bigger the bag the greater the void in their lives.  But beware. In the words of my friend Jessica Chivers, ‘Happiness is NOT a handbag!’

Celebrity worship
“I saw Beyonce with it in a magazine and so I had to have it.”
We’ve seen a huge rise in the cult of the celebrity and in the desire of women to emulate them. You may not be able to get the Beckham figure, millions or footballer husband, but you can get the bag. Or one like it. Some designers are cashing in on this and using celebrities to advertise their handbags, like Coach using Gwyneth Paltrow.
Rule No 2: Don't believe if you buy the bag you'll look this good

Believing a bag is an ‘investment’
I once heard a fashionista on Woman’s Hour declaring that she ‘invests in a designer handbag each season'. We delude ourselves if we view high-priced fashion items as an ‘investment’. Most aren’t. (Just to be safe, in case the bottom drops out of the handbag market or there’s a world clutch-bag crash, I’d recommend an ISA.)

Identity
“It’s a kind of passport into the business world. It says, ‘I’m worthy of a job in fashion’”
Humans have evolved to belong to a group, we crave to be seen by others and feel part of something. An expressive wardrobe is a way of signalling not just which group you belong to (teenage groups have their own cool trends which distinguishes them from others) but which you aspire to. Many feel a designer bag makes them seen and sends a message to others: I want to be one of the Gucci crowd, I’m a Prada girl. There’s even an optimal way of carrying it to show it off to the max. The logo is always displayed, the bag hooked over the wrist, palm held upwards.

Feeling fat? The bag always fits…
If women feel the urge to shop but are feeling fat they can buy a bag and it will always fit, whereas clothes are very figure-dependent. The same goes for shoes.

The power  - and cost - of the brand
"I know a lot of women who will starve to get a handbag. I’ve got a lot of friends like that.”
I came across the comment above on an online site (theartofthebag.org). Millions of pounds of clever marketing go into promoting and advertising designer handbags, and some women will even go into debt to have their bag of desire.

Creating scarcity
Luxury brand items are now more available – at airports, on the high street, online. So the marketers create a sense of scarcity by limiting the availability of certain items. This stimulates even more desire. Brain research shows we get huge pleasure not just from getting something but from anticipating having it. The luxury brands cash in on this by creating waiting lists, making women want it more and obliterating the difference between want and need.


All goes to show that a bag is so much more than somewhere to keep your purse and your keys!

Friday, 27 January 2012

THE BEST THINGS COME TO THOSE WHO ANTICIPATE

Here's a quote I came across recently by the managing director of Harrods, Michael Ward, who apparently said:
“What luxury is about is having the most beautiful experience,
 that’s what people love.”
Is luxury just a beautiful experience - or more than that?

Do you agree? I think he’s only partly right. Because experiences, however beautiful, are also often fleeting, transient, gone in an instant.

Real luxury, I would argue, is about anticipating the most beautiful experience.

That’s because brain research now tells us that pleasure isn’t just experiential. It’s anticipatory. We know our brains have pleasure detectors. When we acquire an object of desire, or see a lover’s smile or taste a wonderful champagne, a rush of happy chemicals go sloshing through the brain.

But those happy chemicals also get released when we anticipate something we love. In fact we get a bigger rush from anticipating than we do from experiencing.

Scientists from the University Medical Centre in Hamburg recently conducted tests that measure brain activity and found that our brains experience more pleasure when we are working towards something than when we actually achieve it.
(So that's why makers of designer handbags create waiting lists)

That’s why luxury in the form of real quality brings lasting satisfaction, it’s why craftsmanship persists and why bling will only ever bring transient satisfaction, to the producer and to the consumer.

Science has proved that it’s anticipation that makes us happy, that long-termism always trumps short-termism and that a delayed reward brings more pleasure than an instant reward.

Interestingly the scientists found also discovered that regular hints about the upcoming reward can boost our feelings of pleasure, when people in the lab were reminded of something that was worth waiting for the pleasure centres in their brains lit up.

So if you have a special bottle of GH Mumm champagne tucked away for a special occasion, having a quick peek at it on regular occasions will be sure to boost your happiness levels.
Dreaming about future pleasures can bring more happiness than experiencing them. 

Think about holidays too. We’re all supposed to love holidays.  Do you like planning a holiday, looking at images of tropical beaches, beautiful sunsets, sumptuous hotels, imagining a place where the sun always shines and you’ve left all your worries behind in Heathrow’s departure lounge? 
Well researchers in the Netherlands recently showed that we get a larger boost in happiness from planning a holiday than we do from the holiday itself. They studied the happiness levels of over 1000 Dutch adults and found that happiness levels were highest when people were planning their holiday.

In fact they argue that if you really want holidays to make you happier you shouldn’t just have one long one, you should have lots of shorter ones so you maximise the time spent in anticipation.

Intuitively we all know this and evolutionary psychology accounts for why we’re drawn to products that embody this waiting process, that stand for timelessless and are characterised by tradition and craftsmanship.

Ironically though nowadays we are rarely encouraged to wait. We live in an immediate gratification society, instant messaging, fast food, ready credit and computer games where you can kill your enemies at the touch of a button.


Are we all going to lose the ability to delay our pleasures? During boom times that is always a risk but during a recession different types of processes operate. That’s when delayed gratification comes to the fore.
  
Because psychological research shows being able to delay gratification is a sign of higher cognitive ability, one that’s more recently evolved. A sign of maturity that’s even linked to quality of life.
Resisting temptation is hard if you like immediate gratification. 

You may have heard of the famous marshmallow test that an American psychologist called Walter Mischel carried out on children in the 1960’s. Mischel offered young children, around 3 and 4 years of age, a marshmallow. He put it in front of them and said they could eat it now OR if they could wait while he stepped out for a few minutes when he came back they could have two marshmallows.
Most children couldn’t wait. They either ate it as soon as he was out of the room or sat and squirmed for a while and then caved in and ate it. Some covered their eyes with their hands or turned their back on the marshmallow so that they can’t see it.
One girl stroked the marshmallow lovingly; another boy looked carefully around the room to make sure that nobody could see him then picked it up sucked it and put it back!
Some children managed to wait 15 minutes.

But about 30% of the children wrestled with temptation but stuck it out for a full fifteen minutes. They were ones who could delay gratification in return for a second marshmallow. Years later the experimenters followed up the children to adulthood.
The ones who could wait did better at school, were more successful in their careers and in their relationships.
The instant gratifiers, the ones who couldn’t wait, on the other hand were more likely to have behavioural problems at school, or problems at home.
The moral of this story is that waiting is a higher-cognitive skill, a sign of maturity and those who can delay gratification have a better quality of life.
Delayed and immediate gratification originate in different parts of the human brain.

More recently brain researchers have found the key to the link between delayed gratification and intelligence. Different parts of the brain get activated by immediate and delayed rewards.
The need for immediate reward is driven by the more primitive part of the brain – the part that might impel the purchaser towards quick fixes, impulse buys, bling and disposable luxury.

But when people choose longer term options they use the frontal-parietal part of the brain, that is situated in the more recently evolved pre-frontal cortex - the part that differentiates us from animals and from our ancestors – it gives us the ability to reason, to plan ahead and exercise self-control.

So delayed gratification and the ethic of the craftsman overlap and reinforce each other in that both require a certain construction of the future, a certain ideal of stability and longevity.

That’s why brands that are associated with longevity, with craftsmanship and tradition, will continue to have lasting appeal whatever the economic climate but especially when people want every penny they spend to have value.

So Michael Ward was only partly right when he said that luxury is having a beautiful experience, it’s more than that.
The best things come to those who anticipate….

 This is the talk I gave to the G.H. Mumm Perrier-Jouet Champagne Assembly on 27th January.


PS When researching this article I discovered there's even a magazine called Delayed Gratification. I thought it might be found right on the top shelf of the newsagents, or only published every other year, but it seems it's out quarterly and rather sensibly measures news in months not minutes. Like all good things in life it says it is beautiful, collectable and designed to be treasured.http://www.dgquarterly.com/

Monday, 8 November 2010

Hard Wired For Luxury

What does this new ‘age of austerity’ spell for luxury purchases like champagne?

Will people stop buying it and switch to a cheaper tipple? The government and economists would have us think so, but they’re forgetting one thing.

The human brain is hard-wired for luxury.

Yes, pleasure seeking is a key motivator when it comes to human behaviour. And hedonism doesn’t give a toss about the state of the economy.


This was the topic of a talk I gave today at a wonderful Champagne Assembly organised by G.H. Mumm and Perrier Jouet. The reason we’ll always love a bit of luxury lies deep in the emotional part of our brain. Neuoscience has revealed the subconscious roots of consumer behaviour. It shows us that luxury brands excite the emotional, feeling part of the brain that ordinary brands simply leave cold.


Recently in Germany a couple of neuroscientists (Schaefer & Rotte, 2007) scanned people’s brains as they studied logos of brands of cars. When looking at everyday brands, there was activity in the thinking part of the brain – (the dorsolateral pre-frontal cortex) – but when they saw luxury brands there was frantic activity in the feeling part of the brain (the ventral striatum).

The researchers say this brain area is where our ‘hot buttons’ are located. It’s where we feel pleasure, desire, passion and happiness. There may be an evoluntionary imperative for this, since people who feel happy are more likely to find a mate. And happier people even live longer, according to Dutch psychologist Veenhoven.

So our thinking brain may be telling us to cut back. But, because we’re hard wired for luxury, those top brands will continue to press our hot buttons every time.